FAQ’s
How do I request a draw?
Draws are managed through our draw management software, login here. At or before closing you will receive an instructional email and an invitation to activate your account. The system is cloud and app-based and makes requesting a draw as simple as entering amounts into your phone and hitting a button to submit.
If you have a fix-n-flip loan, please inquire with our staff as there might be a separate login via one of our capital partners. You can reach us at info@truelinecapital.com.
How are draw funds determined?
Trueline Capital will only reimburse for work that has been completed and approved by an inspector. The amount of disbursement is determined from your Cost Breakdown Form. We will only disburse up to the amount that is stated on each line item, regardless if you are over or under budget. If you are ordering an item that needs a prepayment, we can fund up to 50% based on an invoice and then once it is installed release the remaining funds.
Who are funds disbursed to?
Funds can be disbursed directly to you or to your contractor. A check can be mailed to you or your contractor or be available for pick up at our office. Funds can be sent electronically via wire transfer or ACH for a $25 fee.
How soon can I request a draw after my loan closes?
It typically takes 3-5 business days for us to set your loan up in our system. Once you activate your account in Built you are free to request a draw once work has been completed.
Can I request a draw at closing? What if I have already started work prior to my loan closing?
It typically takes 3-5 business days for us to set your loan up in our system. Once you activate your account in Built you are free to request a draw once work has been completed.
Can I request a draw at closing? What if I have already started work prior to my loan closing?
A draw can be processed at closing to pay for work that has already started on your project and to reimburse soft costs incurred during feasibility. Our inspector must approve “hard cost” work completed before the draw can be funded.
How often can I request a draw?
Draws can be requested at any time and multiple draws can be requested in a month – up to one per week. One draw per month is typical for most borrowers.
How much does a draw cost, and how do I pay for it?
Each draw request requires an inspection to verify the completed work. Draws/inspections will be charged and range from $135+ depending on the inspector and the complexity of the ideal; we can hold the money out of your draw funds, or you can send us a check along with your draw request.
How long does it take to receive my funds after I send in a request?
5-7 business days from the time you send in the request to the time you receive your funds. Inspections take 2-3 business days and we reserve one additional day to review the draw and gather applicable lien waivers. The quicker we can gather the supporting documents, the sooner we can fund.
Do I need to send in all my receipts lien releases?
We do not require receipts, but please hold on to them. We do require lien releases for sub-contractors that complete work. Lien releases for the previous month’s draw are required prior to the next month’s funds being issued. For example, if the foundation was completed in January and we send funds to cover the cost of the foundation in February, then we would need a lien release from the subcontractor who laid the foundation prior to issuing the March draw.
Who do I contact with additional questions?
Please email or call our team with additional questions: info@truelinecapital.com or (800) 292-6561.
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